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51 lines
26 KiB
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<map name="complex" version="tango"><topic central="true" text="PPM Plan" id="1" bgColor="#32e36a"><topic position="241,250" order="10" text="Business Development " id="4" fontStyle=";;;bold;;"/><topic position="226,-100" order="2" text="Backlog Management" shape="line" id="18" fontStyle=";;;bold;;"><link url="https://docs.google.com/a/freeform.ca/drawings/d/1mrtkVAN3_XefJJCgfxw4Va6xk9TVDBKXDt_uzyIF4Us/edit" urlType="url"/></topic><topic position="-193,50" order="5" text="Freeform IT" id="10" fontStyle=";;;bold;;"/><topic position="-271,-50" order="3" text="Client Project Management" id="204" fontStyle=";;;bold;;"/><topic position="-183,-150" order="7" text="Governance & Executive" id="206" fontStyle=";;;bold;;"/><topic position="124,-200" order="8" text="Finance" id="5" fontStyle=";;;bold;;"/><topic position="176,-150" order="6" text="Administration" id="3" fontStyle=";;;bold;;"/><topic position="222,100" order="4" text="Human Resources" id="154" fontStyle=";;;bold;;"><note><![CDATA[HR Vision: Freeform Solutions is successful at its mission, sustainable as an organization AND is a great place to work.
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HR Mission: To provide a positive HR service experience for applicants and employees, and collaborate with departments to recruit, develop, support, and retain diverse and talented employees who are the key to Freeform’s reputation and success.]]></note></topic><topic position="-202,150" order="9" text="Freeform Hosting" id="16" fontStyle=";;;bold;;"/><topic position="197,50" order="0" text="Community Outreach" id="247" fontStyle=";;;bold;;"/><topic position="124,300" order="12" text="R&D" id="261" fontStyle=";;;bold;;"><topic position="230,289" order="0" text="Goals" id="263"/><topic position="239,313" order="1" text="Formulize" id="264"/></topic><topic position="-158,0" order="1" text="Probono" id="268"><topic position="-273,1" order="0" id="269"/></topic></topic><topic position="1558,-249" text="Strategy 2: Talent Development" id="31"><note><![CDATA[Strategy #2: Support the talent development of our employees through professional development and learning and through improved performance management.]]></note><topic position="1817,-260" order="0" text="Strategic Priority 2a: Personal Plans" id="113"><note><![CDATA[Each employee will have a personal Professional Development Plan. ]]></note></topic><topic position="1869,-236" order="1" text="Strategic Priority 2b: External learning matches organ. goals" id="114"><note><![CDATA[Each department of Freeform will identify areas that need development to meet overall FS goals. Eg. Project Manager may identify needed improvement in a development tool. Or... Bus. Dev. may identify a new need in NFP that FS could fill within mandate, if training were provided. Professional Dev. priority will be given to proposals for development with clear ROIs.]]></note></topic><topic position="1831,-212" order="2" text="Strategic Priority 2c: Learning Environment" id="116"><note><![CDATA[Learning and innovation are an essential part of providing the best solutions to NFPs. Cost effective internal learning and time to explore innovation will be encouraged, provided they conform with organization goal and clear ROI is demonstrated.]]></note></topic><topic position="1766,-188" order="3" text="So That..." id="112"><eicon id="🌈"/><note><![CDATA[(So that... our employees have improved skills and knowledge, So that... they are highly competent and can work well in agile teams and feel fulfilled and self actualized... So that we can so the best work possible, for the least cost, in the shortest time for other NFPs, So that... NFPs can help those who need it.)]]></note></topic></topic><topic position="1952,168" text="Strategy 4: Inclusive, Positive Environment" id="105"><note><![CDATA[Strategy #4: Foster a diverse, inclusive community with a positive work environment.]]></note><topic position="2229,142" order="0" text="Strategic Priority 4a:Feedback" id="119"><note><![CDATA[Conduct regular organizational feedback assessments and collaborate to improve the work climate]]></note></topic><topic position="2246,166" order="1" text="Strategic Priority 4b: Anti Harassment" id="120"><note><![CDATA[Educate employees on the prevention of harassment and discrimination and productive ways to resolve conflict]]></note></topic><topic position="2228,190" order="2" text="Strategic Priority 4c: Diversity" id="121"><note><![CDATA[Insure we promote our commitment to diversity and non-discrimination through our actions and in our outreach and employee recruitment efforts]]></note></topic><topic position="2178,214" order="3" id="253"/><topic position="2191,238" order="4" text="So That..." id="118"><eicon id="🌈"/><note><![CDATA[(So that... we can reflect the diverse populations we serve AND ensure everyone feels safe, respected and included, So that... we better serve our diverse client organizations AND we are a great place to work )]]></note></topic></topic><topic position="1326,-642" text="Strategy 1: Recruit & Retain" id="29"><note><![CDATA[Recruit and retain top talent commensurate with identified organizational capacity requirements ]]></note><topic position="1444,-781" order="0" text="So that..." id="28"><note><![CDATA[(So that... we find and keep good people, So that... they are highly competent and can work well in agile teams... So that we can so the best work possible, for the least cost, in the shortest time for other NFPs, So that... NFPs can help those who need it.)]]></note></topic><topic position="1539,-742" order="1" text="Strategic Priority 1a: Recruitment" id="37"><note><![CDATA[1. Identify and use proactive and effective recruitment strategies, ]]></note><topic position="1573,-752" order="0" text="Modify App Form" id="238"><note><![CDATA[Recently, I saw a few job posts sent through different community
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groups and they seem to be taking our idea of screening candidates
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to a next level. Not only they ask candidates to provide resume and
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cover letter + some project related information but also request
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written answers to questions like "Why are you interested in this
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position" etc. That allows to screen out people who just submit
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multiple resumes to multiple organizations without really applying
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for that particular job and it would make our interview process more
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straightforward, knowing answers to some questions.
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For example, we may want to always include in the screening
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questions:
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- Why do you want to work for Freeform Solutions?
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- Why are you interested in this position?
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- What's your experience working with NFP?
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- What's your experience working with Open Source software?
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etc.
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I also saw that people ask for references up front, in that
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submissions form. We could include the HR requirement that Heather
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brought recently for "permissions to ask your references about you"
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in the online form so that we don't have to follow up with this
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later.
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Attached below a sample of such screening questions]]></note></topic><topic position="1614,-728" order="1" text="Strategy integrated with hiring plan" id="299"><note><![CDATA[Hiring plan should be comprehensive... not Agile or Iterative, in the sense that staff capacity and skill needs should be met within at least a six month plan. If three Drupal developers are needed, the hiring should be done concurrently to minimize HR costs and time.]]></note></topic></topic><topic position="1477,-700" order="2" text="Strategic Priority 1b: Hiring" id="39"><note><![CDATA[2. Continue to practice our unique Freeform hiring process that balances fit with the Freeform culture and best talent ]]></note></topic><topic position="1487,-647" order="3" text="Strategic Priority 1c: Onboarding" id="41"><note><![CDATA[ ]]></note><topic position="1592,-674" order="0" text="3 Month Onboarding Process" shape="elipse" id="275" bgColor="#adddf0"/><topic position="1570,-650" order="1" text="Tools & Guidelines" id="277"/><topic position="1552,-626" order="2" text="Mentoring" id="276"/></topic><topic position="1484,-569" order="4" text="Strategic Priority 1d: Incentives" id="43"><note><![CDATA[5. Explore incentives - monetary, benefits, fulfilment - needed to encourage top talent to work for and remain working for an NFP]]></note><topic position="1544,-596" order="0" text="Raises" id="274"/><topic position="1548,-572" order="1" text="Benefits" shape="elipse" id="270" bgColor="#adddf0"/><topic position="1577,-548" order="2" text="Rewards Message" id="45"><note><![CDATA[Create a total rewards message to encourage prospective and current employees to understand the full value of working for Freeform]]></note></topic></topic><topic position="1487,-518" order="5" text="Strategic Priority 1e: Offboarding" id="123"><note><![CDATA[Assess and address reasons why talented people leave Freeform]]></note></topic></topic><topic position="726,413" text="Business Development Plan" shape="rounded rectangle" id="156" fontStyle=";;#0d0826;;;" bgColor="#32e36a"><topic position="894,401" order="0" text="Goals" id="164"><topic position="975,422" order="0" text="Increase new clients" id="168"><topic position="1138,409" order="0" text="Academic Research" id="171"/><topic position="1118,433" order="1" id="177"/></topic><topic position="978,488" order="1" text="Support New Products" id="172"><topic position="1125,463" order="0" text="Formulize" id="179"/><topic position="1125,487" order="1" id="180"/><topic position="1125,511" order="2" id="181"/></topic><topic position="966,539" order="2" text="Support CiviCRM" id="255"/><topic position="976,602" order="3" text="Identify Opportunites" id="182"><topic position="1121,565" order="0" id="183"/><topic position="1121,589" order="1" id="184"/><topic position="1121,613" order="2" id="185"/><topic position="1121,637" order="3" id="186"/></topic></topic></topic><topic position="-621,395" text="Hosting NG Plan" shape="rounded rectangle" id="162" fontStyle=";;#0d0826;;;" bgColor="#32e36a"/><topic position="-613,99" text="Freeform IT Plan" shape="rounded rectangle" id="163" bgColor="#52e380"><topic position="-753,68" order="0" text="Fragile" id="17" fontStyle=";;;bold;;"/><topic position="-749,92" order="1" text="Tools" id="259"/><topic position="-760,116" order="2" id="260"/></topic><topic position="-548,-87" text="Project Teams" shape="rounded rectangle" shrink="true" id="9" bgColor="#52e380"><topic position="-668,-142" order="0" text="Projects 1-3" id="13"/><topic position="-668,-118" order="1" text="Projects 4-6" id="14"/><topic position="-672,-94" order="2" text="Projects 7 & 8" id="15"/><topic position="-696,-70" order="3" text="General Work" id="12"/><topic position="-686,-46" order="4" text="Learning Needs Plan" id="11"/></topic><topic position="-532,-250" text="Restructure" shape="rounded rectangle" shrink="true" id="33" bgColor="#52e380"><topic position="-685,-282" order="0" text="Client Centric Process" id="216"/><topic position="-692,-258" order="1" text="Freeform Project Process" id="217"/><topic position="-693,-234" order="2" text="Supportive Systems Plan" id="218"/></topic><topic position="-427,-329" text="Board and C Planning" shape="rounded rectangle" shrink="true" id="208" bgColor="#52e380"><topic position="-614,-384" order="0" text="Mission Statements" id="23"><note><![CDATA[In the absence of one clearly defined mission statement, we have reviewed various expressed mission statement as following
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Objects of Incorporation in Letters Patent
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The objects of the Corporation are:To provide solutions that facilitate the effective use of information technology in not-for-profit, non-governmental, and charitable organizations throughout Canada, to support and improve their mission delivery.
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2006 Strategic Business Plan - Brand Positioning
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We are a nonprofit dedicated to helping other nonprofits understand and employ technology appropriately and effectively to support their mission. Our mission is to provide flexible consulting, website development, and Internet hosting solutions that give you peace of mind and help you stay focused on your mission.
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Freeform One Page (Freeform Wiki)
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About Freeform Solutions: Freeform Solutions is a not-for-profit organization. Our mission is help (sic) other not-for-profits organizations to build their capacity and increase their effectiveness.
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Result of Google search for “Freeform Solutions mission”
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Freeform Solutions is a not-for-profit organization. Our mission is to help other not-for-profits use technology to build their capacity and increase their effectiveness. (www.freeformsolutions.ca/en/files/AboutFreeformSolutions.pdf
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Freeform Solutions (www.freeformsolutions.ca) is a non profit organization. Our mission is to help other non-profit organizations to realize their missions through the appropriate deployment of information and knowledge management systems.www.freeformsolutions.ca/en/sites/default/.../virtual.volunteering.pdf
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We are a not-for-profit organization (NFP) that helps other NFPs use IT to achieve their organizational goals and better serve their communities. Freeform Solutions is a nonprofit organization dedicated to helping other nonprofit organizations understand and employ technology appropriately and effectively to support their missions. Our mission is to provide flexible consulting, website development, and hosting solutions http://socialinnovation.ca/community/organizations/freeform-solutions
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Freeform Solutions is a not-for-profit organization, with a mission to help other not-for-profits use technology more effectively to meet their own missions. http://timreview.ca/article/387
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Freeform Solutions – their mission: “we help not-for-profit organisations use technology to build their capacity and increase their effectiveness. http://www.warnerlaw.ca/links/community-organisations-and-local-businesses/
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Freeform Solutions is a not-for-profit organization with a mission to help other not-for-profits use technology to meet their goals. http://xoops.org/modules/news/article.php?storyid=3860
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At Freeform Solutions, we have a mission to help not-for-profit and public sector organizations use technology more effectively. http://osbrca.blogspot.ca/2010/07/development-commons-approach.html
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Freeform Solutions Facebook Page
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Mission: Freeform Solutions is a not-for-profit organization (NFP) that helps other NFPs use IT to achieve their organizational goals and better serve their communities.
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The current Freeform Solutions website
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We started Freeform to help NFPs use IT to achieve their organizational goals and better serve their communities - to support and improve their mission delivery. Our mission is to strengthen the capacity of NFPs and the voluntary sector, and to help build a civil society.]]></note></topic><topic position="-579,-360" order="1" text="Values" id="25"/><topic position="-594,-336" order="2" text="Bylaw Review" id="201"/><topic position="-581,-312" order="3" text="Policies" id="202"/><topic position="-592,-288" order="4" text="Business Plan" id="203"/></topic><topic position="1723,-35" text="Strategy 3: Safety and Wellness" id="91"><note><![CDATA[Strategy # 3: Promote the achievement of safety and wellness in our virtual employee community.]]></note><topic position="1995,-81" order="0" text="Strategic Priority 3a: H&S Policies & Practices" shrink="true" id="108"><note><![CDATA[Continuing improvement in Health and Safety policies and practices & compliance with OHSC legislation]]></note><topic position="1948,-83" order="0" id="198"/></topic><topic position="1984,-38" order="1" text="Strategic Priority 3b: Health Promotion" id="110"><note><![CDATA[Promoting safety, work-life balance, self-care, ergonomics and other factors for wellness and productivity in a virtual workplace environment]]></note><topic position="2003,-51" order="0" text="Health and Wellness Committee" id="195"><note><![CDATA[The Freeform H&S rep will lead a Health and Wellness Committee to responsible for recognizing health and safety concerns and identifying solutions.]]></note></topic><topic position="1992,-27" order="1" text="Work-life Balance Initiative" id="197"><link url="http://hrcouncil.ca/hr-toolkit/workplaces-health-safety.cfm" urlType="url"/></topic></topic><topic position="1933,0" order="2" text="So that..." id="106"><eicon id="🌈"/><note><![CDATA[(So that... our employees remain well and safe, So that... they are highly competent and can work well in agile teams and feel fulfilled and self actualized... So that we can so the best work possible, for the least cost, in the shortest time for other NFPs, So that... NFPs can help those who need it.)]]></note></topic></topic><topic position="2267,-485" text="Benefits" shape="elipse" id="130" bgColor="#c2eaf0"><note><![CDATA[As Freeform Employees we will have benefits reviewed in light of our priorities and cost to Freeform]]></note><topic position="2419,-579" order="0" text="As Freeform Staff" id="144"><eicon id="👨👧👦"/></topic><topic position="2421,-553" order="1" text="Responsibility: HZ, JC" id="131"/><topic position="2403,-527" order="2" text="Release 3" id="141"><icon id="time_calendar"/></topic><topic position="2514,-503" order="3" text="Have Heather create list benefits against Best Practice & cost" shape="rounded rectangle" id="132"><eicon id="✅"/></topic><topic position="2430,-479" order="4" text="Have Jason review list" id="133"><icon id="tag_green"/></topic><topic position="2449,-455" order="5" text="Have JC & HZ consult with staff" id="134"><icon id="tag_orange"/></topic><topic position="2453,-431" order="6" text="Have best benefits we can afford" id="140"><icon id="tag_red"/></topic><topic position="2408,-407" order="7" text="So that..." id="142"><eicon id="🌈"/><note><![CDATA[ so that our efforts to excel are rewarded.]]></note></topic></topic><topic position="607,-489" text="Community Outreach Plan" shape="rounded rectangle" id="248" fontStyle=";8;;bold;;" bgColor="#51e898"><topic position="775,-545" order="0" text="Goals" id="285"/><topic position="770,-521" order="1" text="CSI" id="249"/><topic position="802,-497" order="2" text="Drupal Community" id="250"/><topic position="780,-473" order="3" text="CiviCRM" id="251"/><topic position="774,-449" order="4" text="Other" id="252"/></topic><topic position="469,-596" text="Backlog Plan" shape="rounded rectangle" id="215" fontStyle=";;;bold;;" bgColor="#2ee668"><link url="https://docs.google.com/a/freeform.ca/drawings/d/1mrtkVAN3_XefJJCgfxw4Va6xk9TVDBKXDt_uzyIF4Us/edit" urlType="url"/><topic position="645,-605" order="0" text="Go To Backlog Plan " shape="rectangle" id="286" bgColor="#e8da6d"><eicon id="😎"/><link url="https://docs.google.com/a/freeform.ca/drawings/d/1mrtkVAN3_XefJJCgfxw4Va6xk9TVDBKXDt_uzyIF4Us/edit" urlType="url"/></topic></topic><topic position="1460,394" text="Strategy Prospecting" id="167"><topic position="1617,372" order="0" id="170"/><topic position="1617,396" order="1" id="175"/><topic position="1617,420" order="2" id="176"/></topic><topic position="1459,314" text="Stategies: Forecasting" id="166"><topic position="1620,292" order="0" id="169"/><topic position="1620,316" order="1" id="173"/><topic position="1620,340" order="2" id="174"/></topic><topic position="1461,480" text="Strategies Marketing" id="2" fontStyle=";;;normal;;"/><topic position="-460,698" id="267"/><topic position="1867,-359" text="Exit Interviews" shape="elipse" id="220" fontStyle=";6;;;;"><topic position="2010,-416" order="0" text="As Freeform" id="232"><eicon id="👨👧👦"/></topic><topic position="2022,-392" order="1" text="Responsiblity: HZ, KS" id="233"/><topic position="2001,-368" order="2" text="Release" id="234"><eicon id="⌛"/></topic><topic position="2100,-344" order="3" text="Have Heather write procedures for exit interview process" id="235"/><topic position="2006,-320" order="4" text="So that" id="236"><eicon id="🌈"/><note><![CDATA[We learn from our mistakes and missed opportunities in future with the goal of keeping the best talent.]]></note></topic></topic><topic position="2250,-634" text="3 Month Onboarding Process" shape="elipse" id="298" bgColor="#adddf0"/><topic position="558,-26" text="Human Resources Plan" shape="rounded rectangle" id="6" fontStyle=";;#0d0826;bold;;" bgColor="#32e36a"><topic position="694,-284" order="0" text="Related Org Objectives" id="287" fontStyle=";;;bold;;"><topic position="772,-321" order="0" text="1" id="288"><note><![CDATA[Attract, build and retain a motivated, agile, knowledgeable team of Top Talent that loves to “come” to work]]></note></topic><topic position="772,-297" order="1" text="2" id="289"><note><![CDATA[Maintain level of human resource capacity and skill to meet planned growth and client contractual commitments]]></note></topic><topic position="772,-273" order="2" text="3" id="290"><note><![CDATA[Conform to all legislated requirements]]></note></topic><topic position="772,-249" order="3" text="4" id="291"><note><![CDATA[Minimize and mitigate risk to the organization]]></note></topic></topic><topic position="695,-221" order="1" text="Related Documents" id="294" fontStyle=";;;bold;;"><note><![CDATA[MIssion, Values, Principles, Org Business Plan, Human Resources Policy Manual]]></note></topic><topic position="663,29" order="2" text="Goals" id="30" fontStyle=";;;bold;;"><topic position="844,-153" order="0" text="Goal:Staff=Optimal Bus. Growth" id="104"><eicon id="🏈"/><note><![CDATA[Human resource capacity will remain at a level to meet planned growth growth objectives and client contractual commitments]]></note><topic position="1030,-193" order="0" text="So that..." id="124"><eicon id="🌈"/></topic><topic position="1062,-169" order="1" text="Related Strategic Priorities: " id="125"/><topic position="1090,-145" order="2" text="KPI: HR Level equals Planned Growth" id="126"><eicon id="📊"/></topic><topic position="1038,-118" order="3" text="Methodology" id="99"><note><![CDATA[Schedule of required HR capacity vs. actual HR capacity. Variance + or - 1]]></note><topic position="1172,-119" order="0" text="Target" id="100"><note><![CDATA[= + or - 1]]></note></topic></topic></topic><topic position="835,-38" order="1" text="Goal: Increase Job Satisfaction" id="49"><eicon id="🏈"/><topic position="1016,-85" order="0" text="So That" id="59"><eicon id="🌈"/><note><![CDATA[ Establish better relationships.
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Identify with the new employer.
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Build a great attitude with the company.]]></note></topic><topic position="1043,-57" order="1" text="Related Strategic Priorities" shrink="true" id="86"><topic position="1199,-59" order="0" id="90"/></topic><topic position="1051,-26" order="2" text="KPI: Employee Satisfaction" id="50"><eicon id="📊"/><topic position="1214,-27" order="0" id="303"/></topic><topic position="1021,4" order="3" text="Methodology" id="128"><note><![CDATA[Percentage of improvement in employee reported job satisfaction based on survey vs previous year. Base level to be established in first year. ]]></note><topic position="1155,3" order="0" text="Target" id="129"><note><![CDATA[Base level 1st year]]></note></topic></topic></topic><topic position="834,77" order="2" text="Goal: Improve Performance" id="51"><eicon id="🏈"/><note><![CDATA[To increase knowledge, skills and experience of the Freeform staff relevant to organizational priorities.]]></note><topic position="1013,37" order="0" text="So That" id="60"><eicon id="🌈"/><note><![CDATA[ Clarify expectations.
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Understand values and priorities.
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Decrease the learning curve.]]></note></topic><topic position="1047,61" order="1" text="Related Strategic Priorities" id="87"><note><![CDATA[1]]></note></topic><topic position="1050,85" order="2" text="KPI: Employee Performance" id="61"><eicon id="📊"/></topic><topic position="1011,112" order="3" text="Methodology" id="80"><topic position="1131,111" order="0" text="Target" id="102"/></topic></topic><topic position="824,186" order="3" text="Goal: Reduce Turnover" id="52"><eicon id="🏈"/><note><![CDATA[To reduce turnover of Top Talent.]]></note><topic position="994,145" order="0" text="So That" id="62"><eicon id="🌈"/><note><![CDATA[ Provide support through feedback.
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Help the employee feel valued.
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Again, decrease the learning curve.]]></note></topic><topic position="1021,169" order="1" text="Related Strategic Priorities" id="88"/><topic position="1014,193" order="2" text="KPI: Retention Rate" id="63"><eicon id="📊"/></topic><topic position="992,221" order="3" text="Methodology" shrink="true" id="98"><topic position="1112,219" order="0" text="Target" id="101"/></topic></topic><topic position="814,253" order="4" text="Risk & Compliance" id="246"><eicon id="🏈"/><note><![CDATA[To eliminate or minimize risk and to comply with all legislated requirements. ]]></note></topic></topic></topic><relationship srcTopicId="154" destTopicId="6" lineType="3" endArrow="false" startArrow="true"/><relationship srcTopicId="4" destTopicId="156" lineType="3" endArrow="false" startArrow="true"/><relationship srcTopicId="16" destTopicId="162" lineType="3" endArrow="false" startArrow="true"/><relationship srcTopicId="31" destTopicId="91" lineType="3" endArrow="false" startArrow="true"/><relationship srcTopicId="91" destTopicId="105" lineType="3" endArrow="false" startArrow="true"/><relationship srcTopicId="10" destTopicId="163" lineType="3" endArrow="false" startArrow="true"/><relationship srcTopicId="204" destTopicId="9" lineType="3" endArrow="false" startArrow="true"/><relationship srcTopicId="204" destTopicId="33" lineType="3" endArrow="false" startArrow="true"/><relationship srcTopicId="206" destTopicId="208" lineType="3" endArrow="false" startArrow="true"/><relationship srcTopicId="18" destTopicId="215" lineType="3" endArrow="false" startArrow="true"/><relationship srcTopicId="91" destTopicId="105" lineType="3" endArrow="false" startArrow="true"/><relationship srcTopicId="91" destTopicId="105" lineType="3" endArrow="false" startArrow="true"/><relationship srcTopicId="247" destTopicId="248" lineType="3" endArrow="false" startArrow="true"/><relationship srcTopicId="156" destTopicId="166" lineType="3" endArrow="false" startArrow="true"/><relationship srcTopicId="166" destTopicId="167" lineType="3" endArrow="false" startArrow="true"/><relationship srcTopicId="167" destTopicId="2" lineType="3" endArrow="false" startArrow="true"/><relationship srcTopicId="270" destTopicId="130" lineType="3" endArrow="false" startArrow="true"/><relationship srcTopicId="275" destTopicId="298" lineType="3" endArrow="false" startArrow="true"/><relationship srcTopicId="123" destTopicId="220" lineType="3" endArrow="false" startArrow="true"/><relationship srcTopicId="6" destTopicId="29" lineType="3" endArrow="false" startArrow="true"/><relationship srcTopicId="29" destTopicId="31" lineType="3" endArrow="false" startArrow="true"/></map> |