mirror of
https://bitbucket.org/wisemapping/wisemapping-frontend.git
synced 2024-12-23 12:03:49 +01:00
91 lines
7.6 KiB
XML
91 lines
7.6 KiB
XML
<map version="1.0.1">
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<!-- To view this file, download free mind mapping software FreeMind from http://freemind.sourceforge.net -->
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<node CREATED="1184132862328" ID="Freemind_Link_1592995925" MODIFIED="1184479205015" TEXT="customer service">
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<cloud/>
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</node>
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<node CREATED="1184133037078" ID="Freemind_Link_1463054385" MODIFIED="1184479800593" POSITION="right" TEXT="Ticket">
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<node CREATED="1184133092937" ID="Freemind_Link_1335624277" MODIFIED="1184133095078" TEXT="Ticket ID"/>
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<node CREATED="1184132932687" FOLDED="true" ID="Freemind_Link_924788080" MODIFIED="1184479803234" POSITION="left" TEXT="staff">
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<node CREATED="1184132949562" ID="Freemind_Link_165314555" MODIFIED="1184132952437" TEXT="Department"/>
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<node CREATED="1184132953078" ID="Freemind_Link_825890103" MODIFIED="1184132955000" TEXT="Permissions"/>
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<node CREATED="1184132985312" ID="Freemind_Link_838838797" MODIFIED="1184132991468" TEXT="Feedback"/>
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<node CREATED="1184132970546" ID="Freemind_Link_1560932006" MODIFIED="1184132971828" TEXT="Editing">
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<node CREATED="1184133001796" ID="Freemind_Link_632792741" MODIFIED="1184133004671" TEXT="Knowledgebase"/>
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<node CREATED="1184133009468" ID="Freemind_Link_561204510" MODIFIED="1184133010703" TEXT="Customers"/>
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<node CREATED="1184133016093" ID="Freemind_Link_541677486" MODIFIED="1184133018015" TEXT="Staff "/>
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<node CREATED="1184133018703" ID="Freemind_Link_813907534" MODIFIED="1184133019765" TEXT="Rules"/>
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</node>
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</node>
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<node CREATED="1184132902765" ID="_" MODIFIED="1184132905656" POSITION="left" TEXT="product">
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<node CREATED="1184132906968" ID="Freemind_Link_1667549384" MODIFIED="1184132910031" TEXT="features"/>
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<node CREATED="1184132910375" ID="Freemind_Link_1175119973" MODIFIED="1184132915250" TEXT="compoents"/>
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<node CREATED="1184132915718" ID="Freemind_Link_1511030328" MODIFIED="1184132927312" TEXT="available warantees"/>
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</node>
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<node CREATED="1184133107203" FOLDED="true" ID="Freemind_Link_1543393034" MODIFIED="1184133108781" POSITION="right" TEXT="SLA">
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<node CREATED="1184133110296" ID="Freemind_Link_1905544545" MODIFIED="1184133117765" TEXT="Priority"/>
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<node CREATED="1184133118000" ID="Freemind_Link_652194297" MODIFIED="1184133119937" TEXT="Escallation"/>
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<node CREATED="1184245108015" ID="Freemind_Link_857048464" MODIFIED="1184245121218" TEXT="Payment"/>
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<node CREATED="1184255436390" ID="Freemind_Link_990199362" MODIFIED="1184255445671" TEXT="Paid"/>
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</node>
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<node CREATED="1184255413812" ID="Freemind_Link_145254142" MODIFIED="1184255426156" POSITION="right" TEXT="Customer Contact/Maintenance (Marketing!)"/>
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<node CREATED="1184478823359" ID="Freemind_Link_917538358" MODIFIED="1184478834937" POSITION="left" TEXT="Resources">
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<node CREATED="1184478835843" ID="Freemind_Link_588824168" MODIFIED="1184478839500" TEXT="http://www.joelonsoftware.com/articles/customerservice.html"/>
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<node CREATED="1184478840390" ID="Freemind_Link_1123816913" LINK="http://www.adeft.com" MODIFIED="1184478932921" TEXT="Peder Halseide, Customer Service Consultant. "/>
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</node>
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</node>
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</map>
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